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Thank you for purchasing from GiaJohn.nyc

We pride ourselves in delivering your purchased items as soon as we can. All domestic US orders will be shipped during regular business days, Monday to Friday, exclusive of holidays.

For any concerns regarding your order, kindly contact our Customer Support info@giajohn.nyc 

PRODUCT AVAILABILITY
All the products we sell are subject to availability. If the desired merchandise is in stock, all orders placed have a processing time frame of 1 to 2 business days. Orders are shipped in the same day, or the next business day at the cut-off time 12:00 pm EST. Items ordered after 12:00 pm EST follow the same 1 to 2 business days for processing. 

Our company reserves the right to limit the product quantity at any time. We also hold the right to change the duration or terms of any sale promotion or special offer. We do our best to put up on display the available items we currently sell and those that are available for shipping, but there may be instances where we run out due to increased demands. Instances where these situations occur, our customer service staff will duly notify you. The items placed on your shopping cart will not be reserved until payment has been processed and confirmed. During this time, other clients may buy the item as they wish until the stock is depleted.

ORDER CONFIRMATION AND TRACKING
When you're ready to make your purchase, please be reminded that the exact amount is displayed at the checkout part of the website. Once you finish ordering from our site, we will send you an email confirmation. A second email will be sent, which contains the tracking number for the shipment. This confirmation number is proof that your order has been received, packed and sent on dispatch.